Terms & Conditions

for FAKEL VENTURES LIMITED Website(s)/User Agreement

 

1. GENERAL PROVISIONS
 

1.1 This User Agreement applies to the use of games available through the FAKEL VENTURES LIMITED website(s) (hereinafter referred to as "the Website"). By using or visiting any section of the Website(s) owned and operated by FAKEL VENTURES LIMITED (the "Company"), located at P.O. Box 30573 G.P.O NAIROBI, NEXTGEN MALL, MOMBASA ROAD, LANGATA DISTRICT, NAIROBI, KENYA, operating in online gambling and duly licensed and regulated by the Betting Control and Licensing Board of the Republic of Kenya under License No. BK-0001296 (issued on 22 August 2025). By registering on the Website, you agree to comply with these terms and conditions, our privacy policy, cookies, and all rules applicable to our betting and gaming products as described in more detail in paragraphs 4, 5, and 6 below, and it is assumed that you have accepted and understood these terms.

This User Agreement will take effect as soon as you have completed the registration process, including checking the box to "Accept these Terms of Use".
Agreement and successful account creation.

1.2 By using any part of our Website(s) after creating an account, you are agreeing to be governed by this User Agreement.

Please read these Terms carefully and, if you do not accept them, please do not use the Website or any of its services. These Terms also apply to any telephone betting and gaming services or games accessed via mobile devices, including downloaded applications on mobile devices (as if the links to your use of the Website(s) are links to our betting services accessed over the phone or through mobile devices).

We reserve the right to make changes to these Terms of Use at any time without prior notice. If we do so, we will take appropriate measures to bring the changes to your attention, such as posting a notice on our website. However, only you are responsible for checking for any updates or modifications. Your continued use of our services after any changes will be deemed as your acceptance of those changes.

This User Agreement serves as the sole legal basis for our relationship with you in the event of any disputes or disagreements between us.

 

2. MANDATORY PROVISIONS OF THE AGREEMENT

 

2.1 By agreeing to these terms of the User Agreement, you agree to comply with the rules of our website, the privacy policy, as well as the terms of our affiliate program, which are incorporated by reference into this agreement.

In case of any inconsistencies between these terms and any other document, these terms will prevail.

2.2 You hereby declare and warrant that:

2.2.1 You are 18 years old or the age of majority as determined by any applicable law, whichever is older, and you understand that gambling while underage is a criminal offense.
2.2.2 You have the legal capacity to enter into a binding agreement with us and are not restricted by any other form of limited legal capacity.
2.2.3 All information that you provide us during the term of this agreement must be reliable, complete, and correct. You must notify us immediately of any changes to this information. You also agree to notify us immediately if you become aware of any errors in your account.
2.2.4 It is your sole responsibility to report and account for any taxes that may be applicable to you in accordance with relevant laws relating to any winnings received from us.
2.2.5 You acknowledge that by using our services, there is a risk of losing the money when you place a bet and play games on our Website. . You agree that you will be fully responsible for any losses that may occur appreciating that our Service is a form of entertainment/pastime and not an investment;
2.2.6 You may only use our online gaming services from the jurisdiction in which you reside;
2.2.7 In order to deposit or withdraw funds from your Wallet/Account, you must only use legitimate payment methods that are valid, legally owned, and accepted in Kenya. You cannot deposit funds that have been obtained through criminal or illegal activities.
2.2.8 The right, title and interest of all computer software, computer graphics, websites, and user interfaces or any other equipment exclusively used in the Website and provided belong to the Company or its partners and are protected by copyright laws. You may only use the software for personal, entertainment purposes, in accordance with all rules established by us in the User Agreement, and in compliance with all applicable laws, regulations, and rules of the country of Kenya. For more information, please see paragraph 8.
2.2.9 You confirm that you are not a representative, director, or consultant of our website, nor do you work for any company affiliated with our website, or are you related to or married to any of these individuals.
2.2.10 You confirm that you have not been diagnosed with and/or are not classified as a person suffering from gambling addiction or gambling-related problems, and you are not restricted in any way by any governmental authority from engaging in any activities on our website. You shall indemnify, defend and hold the Company harmless from and against any lawsuits, losses, damages, etc. arising from or relating to any gambling-related issues which could arise while using our services. However, we will endeavor to provide you with information about available assistance. We retain the right to impose waiting periods if we deem it beneficial.
2.2.11 You accept and confirm that we reserve the right to identify and prevent the use of prohibited methods, including, but not limited to, detecting fraudulent transactions, changing betting limits, automatic registration, methods of capturing gameplay and screen, use of bots for betting. These actions may include, among other things, checking the properties of players' devices, determining geographical location and masking IP addresses, as well as analyzing transactions. Any fraudulent activity may result in the suspension of your account and legal action provided for in paragraphs 8.4; 8.5.
* It is strictly prohibited to use obscene or offensive words and expressions towards the players and employees of the website. If the fact of insult or humiliation is revealed, your account and the player's funds will be frozen indefinitely.
2.2.12 You will not present yourself as an agent or affiliate of the company without obtaining a written authorization or mandatory registration in the company's affiliate program in this regard.
* Additionally, you must not sell, advertise, promote, or publicize the company or its services without the company's prior written consent.
2.2.13 You will not engage in, attempt to engage in, or encourage or otherwise cause any other person to take part in any activity that is prohibited by the Company/Website, as this may result in losses for them.
2.2.14 You do not give permission or authorize any person or third party (including minors) to use the Company's services or your account, or accept any winnings, on your behalf.
2.2.15 You will only use our Website for your personal entertainment and recreational purposes and not for earning income.

2.3 Actions provided for by current legislation:

2.3.1 You accept our right to cancel and/or change any games or events offered on the website, as well as our right to refuse bets and/or limit the number of bets.
2.3.2 You agree that we may block multiple accounts belonging to the same user and have the freedom to manage funds on these accounts.
2.3.3 You acknowledge and agree:
• That the Company is legally licensed to provide betting services (hence, the Company holds the position that it provides Services) in a jurisdiction where it is permitted by law, and that the Company makes every efforts not to conduct business in Prohibited Jurisdictions or with customers in Prohibited Jurisdictions or from Prohibited regions.
• You agree to immediately report any winnings to the relevant authorities if you are residing in a jurisdiction where such winnings are subject to taxation or other legal requirements for disclosure, and the Company is not responsible in any way for your failure to comply with these requirements.
• If you wish to place a bet on the Website, please keep in mind that there may be special laws in your country, place of residence or place from where bets are placed that prohibit online gambling or the use of and access to this Website. Accordingly, you will not be able to access or register on the Website from a jurisdiction that prohibits access or use for any reason, including online gambling, or if you are a citizen or resident of a prohibited jurisdiction. In addition, if the payment of any winnings to you may result in the company being subject to any sanctions, prohibitions or restrictions, including those imposed by United Nations resolutions, trade or economic sanctions of the European Union, or any other State or association of States, you shall not continue to use this Website, or use the Company’s services.
• You agree to receive independent legal advice on any aspect of these Terms and Conditions, as well as on any aspect of betting and gambling on this website before the registration on our Website.

2.3.4 You agree: immediately upon request, to fully reimburse, protect and secure the Company and its officers, directors, employees, consultants, advisors, agents and suppliers from any claims, obligations, damages, losses, costs and cost-effectiveness, including legal costs (regardless of the theory of law) arising from the fact that we suffered as a result of any of the following actions:
- Violation of any Rules and regulations by you;
- Your participation in prohibited practices, fraud, illegal actions;
- Any money laundering activity related to you and/or your  account on the Website/Company;
- Any other obligations arising from your use of the Website or in cases where you authorize its use by any other person, including failure to ensure the security of your account information.

2.3.5 If the Company reasonably suspect or determine, using reasonable measures at our sole discretion, that:
- You are a minor or a person who is mentally incapable of entering into a contract;
- You have violated any of our rules or regulations, including any offenses or prohibited activities;
- We suspect you of engaging in money laundering or other criminal activities;
- You have "canceled" or declined purchases or deposits that you have made to your account;
- In our opinion, your continued use of our services may be detrimental to our regulated status;

You become bankrupt or are involved in similar litigation anywhere in the world, the company may take the following actions, including but not limited to:

the company will have the right to take the following actions with respect to your account (and/or any other accounts operated by you with the company), without limiting its ability to use alternative remedies (at its own discretion) as:
- We will conduct an extended verification of your personal information to ensure the accuracy and security of your account.
- We may explore your account, rules of the game, and/or background to better understand your situation.
- If we have any concerns or suspicions, we may notify the relevant authorities or police.

2.3.6 In some cases, we may cancel, close, freeze, or suspend your account indefinitely, and terminate the provision of services.Any bets may be canceled, funds may be withheld, and your funds may be considered lost in certain situations.
All or part of your balance may be withheld and/or refunds may be issued for deposits, payments, bonuses, or winnings that are affected by events described in other sections.
Legal action may be taken against you.
Your ability to use our website, place bets, or otherwise interact with our services may be restricted.

2.3.7 The rights set forth in this section are without prejudice to any other rights (including any common law rights) that we may have with respect to you, whether in accordance with these Terms and Conditions or otherwise.
In exercising any of our rights provided for in this section, the Company shall make reasonable efforts to ensure that, while complying with the Company's regulatory and other legal obligations, the Company exercises such rights in a fair manner towards you and its other customers.

 

3. RESTRICTED AREAS

 

The games on our website are available to players who reside in Kenya and are registered with Mobile Network Operators (MNOs) in Kenya.

Please note that online gambling may be prohibited in your jurisdiction. If this is the case, we recommend that you do not use your payment card for any transactions related to the games available on our website. However, if a bet is accepted in a jurisdiction where online gambling is prohibited, it will remain valid, both for winning and losing.

 

4. GENERAL RULES FOR PLACING BETS

 

4.1 Only registered account holders can place bets.

4.2 Bets can only be placed online. The Website accepts bets placed via the internet (including mobile devices and downloadable applications) or through mobile SMS. Bets cannot be placed in any other way (by mail, email, fax, etc.), and will be considered invalid in case of receiving them - whether as a win or loss.

You can only place a bet if you have sufficient funds in your account. A bet will not be valid if there are not enough funds in your account. In addition, if bets are placed using a credit or debit card, they will not be valid until we have received the full payment. The bet will automatically be canceled if we do not receive payment before the relevant event starts.

After the conclusion of the bet, it will be governed by the current version of the User Agreement, which is available on the Website at the time the bet was accepted.

4.3 Any winnings from a successful bet will be credited to your account and will consist of the amount you wagered multiplied by the odds at which you placed the bet, minus any/all applicable fees or taxes required by the Kenyan Gambling Laws currently in operation (Paragraph 7).

Our Company reserves the right to adjust the payment rate credited to your account if we, at our sole discretion, determine that such payment has been credited due to an error. Therefore, the Company may, at any time, credit any positive balance in your account against any amount owed to you by FAKEL VENTURES LIMITED affiliated companies. The company has the right to suspend the payment of large winnings for an indefinite period of time to clarify the financial and legal consequences for the Company in connection with the Player's actions.

Bets that have been placed and accepted cannot be changed, withdrawn, or canceled by you. However, they will be subject to betting limits and restrictions.

A list of all bets, their status and detailed information is available to you on our Website when you log in to your account. A list of betting limits can be found in clause 6 of our User Agreement.

By placing a bet, you confirm that you have read, fully understood, and accepted all the terms and conditions of our User Agreement, including the terms of betting as indicated on our Website.

4.4 Our Website manages your account and calculates the available funds, deferred funds and betting funds, as well as the amount of your winnings. Unless otherwise indicated, the amounts shown are considered final and accurate.

You are fully responsible for any bets placed by you.

Your winnings will be transferred to your account once the final results are confirmed.

If you have not fully wagered the amount deposited before requesting a withdrawal, the Company may temporarily refuse the withdrawal until the conditions for withdrawal are met, or may debit funds from your account to cover any reasonable expenses associated with both deposit and withdrawal. If necessary, the amount requested for withdrawal may be reduced accordingly.

4.5 It is only your responsibility to report your winnings and losses to tax authorities and/or any other relevant authorities in your country.

The Company has the right to partially or completely reject any bet/wager at its discretion. All bets are made at your risk and are your responsibility.

In the event of a dispute, the transaction log database maintained by the Website will be considered the final authority.

4.6 In any case, we reserve the right to make a phone call to the phone number indicated in your Player personal account on Website, which at our own discretion can be a necessary part of the KYC procedure. Withdrawals may be terminated until the account is fully verified. We will resume the withdrawal of the funds, but if we are do not receive feedback, trying to contact you regable to reach you (by email or phone) in two (2) weeks as from the date of the request for withdrawal, account will be locked, since you have failed to pass the KYC procedure.

4.7 If the User (Player) declares a withdrawal to a credit or debit card, the withdrawal is made only to the same credit or debit card from which the deposit was made.

 

5. BONUSES AND PROMOTIONS

 

5.1 The terms of these promotions, bonus or bonus programs will be clearly stated for each individual promotion. It is Your responsibility to ensure that these terms are read and fulfilled by You in order to qualify for the respective bonus, bonus programs, promotions, or prize, and also to facilitate any subsequent redemption and/or withdrawal. All promotional terms are to be read in conjunction with these Terms.

5.2 We reserve the right to immediately cancel any promotion, bonus, or bonus program (including account replenishment rewards, referring friends to receive bonuses, and loyalty programs), if we believe the bonus has been incorrectly configured or is being misused. If a bonus has already been credited, we may reject any withdrawal requests and debit such amounts from your account. The determination of whether a bonus is incorrect or being misused is solely at our discretion.

If you have used a deposit bonus, your initial deposit may not be withdrawn until you meet the terms and conditions specified on our Website.

5.3 Time after time, the Company may, at its sole and absolute discretion, award regular customers with bonuses. The accrual of such bonuses will be in accordance with the general terms and conditions of the Company, and the Company reserves the right to amend or withdraw these bonuses at any time, without prior notice. Recipients of these bonuses will be selected randomly based on criteria determined by the Company, including but not limited to the level of customer engagement on the platform. Decisions of the Company regarding the award of bonuses are non-negotiable, final and binding, and no correspondence will be made.

5.4 In case of violation of any condition of the offer or promotion or the presence of any evidence of a series of bets placed by a client or a group of clients (for example, if common betting patterns for the same match/markets were revealed on different accounts), which, thanks to the deposit bonus, extended payouts, free bets/wagering risk-free or any other promotional offer leads to guaranteed profit for customers, regardless of the result, whether individually or as part of a group, the Company reserves the right to cancel the bonus element of such offers and, at its sole discretion, calculate bets with the correct coefficients, cancel free and risk-free bets or cancel any bet funded by a deposit bonus. In addition, the Company reserves the right to charge the client an administrative fee in the amount of a deposit bonus, a risk-free bet or an additional payment to cover administrative costs. The Company also reserves the right to ask any client to provide sufficient documentation so that the Company could, at its discretion, verify the identity of the client before the Company credits any bonus, free and risk-free bets or offers to the client's account.

5.5 Any placed bets containing options with a coefficient of less than 1/2 will not be taken into account when fulfilling any rollover requirements. All offers provided by the Company is intended for amateur players, and the Company may, at its sole discretion, limit the right of customers to participate in any promotion in whole or in part.

All offers are limited to one offer per person, family, home address, email address, phone number, the same billing account number (e.g. debit or credit card), linked M-Pesa or Airtel money accounts, mobile device (e.g. mobile phone or tablet), a download application or a shared computer (for example, a public office or workplace).

The Company reserves the right to withdraw any offer or all offers from any customer or group of customers at any time, at its sole and absolute discretion. The offers are only available to customers who have made a valid/real deposit with the Company.

The Company reserves the right to modify or withdraw offers or promotions at any time for customers.

5.6 Each User may use ONLY ONE account on the Site. Creation of additional accounts is not allowed. In case of violation of this condition, as well as in case of suspicion of multiple registration by the User acting alone or in collusion or in syndicate, creation and attempt to create fictitious accounts or use of fake persons in order to create an additional account, the Site Administration may change or terminate any bonus offer, cancel any winnings of the User, block or completely close one or all accounts of the User.

5.7 If the User abuses the bonuses, the Site Administration has the right to take measures against such Client, namely: cancel, cancel all existing bonuses and bonus winnings of the User; immediately block the User's account.

5.8 In case the Administration of this site determines that any User uses a bonus or other promotional offer with the sole purpose of obtaining a positive result using known methods aimed at safe wagering of the said bonus or promotional offer, in this case the Administration of the site has the right to apply the following measures to such User: cancel, cancel all existing bonuses and bonus winnings of the User, block the User's account, as well as such User will be excluded from the current list of the User's bonuses and bonus winnings.

5.9 The maximum Real Cash Bonus you can receive in a single credit is 2,000 KES.

 

6. MINIMUM AND MAXIMUM BETS AND PROFIT

 

For all games presented on our website, the minimum and maximum bets also depend on the provider. Please check the current limits before playing.

Please check the current limits by logging into the game.

The maximum profit that will be payd on any bet will be one million KES.
A Customer CANNOT place a stake that will return a higher pay out amount than the indicated maximum.
Where the system generates winnings in excess of the allowed maximum limit, any amount above this limit will be regarded as void and not validly due and payable.

 

7. USAGE OF THE WEBSITE

 

7.1 The information and content that you access on our Website (including results, statistics, sports data, and match schedules) are for your personal use only. We strictly prohibit any dissemination or commercial use of this information. We cannot guarantee the uninterrupted availability of this information or its accuracy, nor can we guarantee the results obtained from its use. This information is not advice or a recommendation, but is provided solely for informational purposes. You should not  rely on it when making bets, as doing so is at your own risk.

7.2 The performance and/or functionality of the Website may be affected by your computer or mobile device as well as your internet connection. The Company cannot guarantee that the Website will operate without any errors or that its services will be available continuously. The Company is not liable for any failures, losses or issues that may occur due to your device, internet connection, or internet service provider or other telecommunications services, such as difficulties placing bets, viewing, or receiving certain event-related information.

7.3 Customers using the Website/Company's mobile applications for placing bets should be aware that the Company is not responsible for any damages or loss of data on mobile devices where the software is installed, except in cases where such damages or losses may be directly related to the software being downloaded. The Company also assumes no responsibility for any costs associated with using the software.

7.4 Fair Use:
• The Website and products may only be used for placing bets on events and gaming products.
• Users may not use the Website or the products for the benefit of third parties, or for any purpose that is illegal, defamatory, offensive, obscene, discriminatory, fraudulent, dishonest, or inappropriate in the opinion of the Company.
• If a customer commits fraudulent, dishonest, or criminal acts through our Website or products or in connection with them, the Company may take criminal and contractual action. We may refuse to pay any client who is suspected of such activity, or if it is suspected that a payment was made in favor of a third party. In these cases, the customer will be responsible for any claims that are directly or indirectly from their fraudulent, dishonest, or criminal actions (as defined in clause 8.5).

7.5 Software and Technology Issues:

If we are unable to confirm the outcome of a particular market on our website for real or virtual sports events, all bets placed on that market will be voided, unless the calculation of the bets has already occurred. Additionally, due to the nature of our products, there may be technical difficulties that can arise while accessing or navigating certain parts of the website or while using the overall functionality of the site. These difficulties may include, but are not limited to:
- Loss of real-time images;
- Display and functional problems;
- Issues with depositing or withdrawing funds;
- Log-in issues;
- Unexpected error messages;
- Unresponsive links.

If you encounter any of the issues listed above, our dedicated 24/7 customer support team is available to assist you. Please do not hesitate to contact us if you require assistance. Additionally, some products available on our Website may require the installation of additional software. Furthermore, some third-party vendors may have specific terms and conditions associated with the use of their products. If you are unable or unwilling to comply with these terms, we recommend that you refrain from using their software. The Company is not responsible for any products or services provided by third parties. The Company does not assume any responsibility in relation to any third-party software.

You are permitted to use any software provided to you through this Website only for the purpose of accessing and using the products offered on the Website. You may not use the software for any other purpose, except as permitted by applicable laws.

We hereby grant you a personal, non-exclusive, non-transferable right to use the relevant software for the sole purpose of viewing only our products on our Website, subject to the following terms and conditions:

7.5.1 You are not allowed:
- To install or download the software on a server or any other network device, or take any other steps to make the software available through any form of online forum, online service, remote dial-in service, or network connection to any other person;
- To provide access to the software, license, assign, lease, or transfer your license to anyone else, except as expressly permitted in other sections of these terms and conditions. You also agree not to create or distribute copies of the software;
- To log in to, gain access to, or attempt to circumvent the security system of our Website. You are also not allowed to interfere in any way with the operation of any products or Websites, including robots and similar devices. This includes attempting to make any changes to software, functions, or components;
- To copy or translate any user documentation that is provided "online" or in electronic format. Additionally, except for the minimal restrictions permitted by applicable law regarding computer programs, you may not: translate, reverse-engineer, decompile, disassemble, modify, or create derivative works based on the software, or otherwise modify the software. You also may not reverse-engineer, decompile, disassemble, adapt, or translate the software in order to discover its source code, or create derivative works based on the entire software or any part thereof.

You are not the owner of the software. The Company or another third-party vendor owns the software (the "Software Vendor"). Any software and documentation licensed by the Company belongs to it and are protected under copyright laws worldwide.
Your use of the software does not grant you ownership of any intellectual property rights to the software.

7.5.2 The software is provided "as is", without any guarantees, warranties, conditions, or representations. The Company does not guarantee:
- That the software will meet all your requirements;
- That it will not infringe upon the intellectual property rights of third parties;
- The smooth and uninterrupted operation of the software;
- Any defects in the software being fixed;
- Or that the software or servers are free from viruses.

In the event of communication or system errors related to account calculations or other functions or components of the software, the Company and its software provider will not be liable to you or any third party for such errors. The Company reserves the right to remove all relevant products from its Website and take any other actions necessary to correct such errors in the event of these errors.

You acknowledge that you are using the software at your own risk and not under the direct control of the Company.

The software may contain confidential information that is valuable to the software provider and/or Company. You agree not to use or disclose any confidential information without strict adherence to these terms.

7.6 Despite our best efforts to ensure the 24/7 availability of our Website, we are not responsible for any interruptions in service. We reserve the right to change or update any aspect of our Website/Websites and the content, services, or products it offers, including your ability to access it.

You must not misuse our Website by introducing viruses, trojans, worms, logic bombs, or other materials that are malicious or technically harmful. In particular, you must not login without authorization, interfere with, damage, or disrupt the operation of our Website or any part of it; the equipment and networks that store the site; any software used to provide the site; or any hardware, software, or Websites owned or used by third parties. You should not launch a denial-of-service attack against our Website. We are not responsible for any loss or damage caused by a denial-of-service attack, viruses, or other technically dangerous materials that may infect your computer equipment, computer programs, data, or other proprietary materials as a result of your use of our Website or any materials downloaded from it or any other our Website linked to it.

7.7 Third-party content.

The Company receives feeds, comments, and content from various vendors. Some product providers may require additional terms and conditions for the use of their channels, comments, or content. If you don't accept these terms and conditions, please do not use these channels, comments, or content.

The Company assumes no responsibility for any content or comments posted on third-party platforms. The Company will cancel any bets/wagers of the pair if, in its discretion, it determines that such bets/wagers have taken place.

If the mobile service, Website, and other media/electronic platforms include links to third-party resources, these links are provided for your information only. The Company does not control or manage the content of these Websites or resources, and we assume no responsibility for their content or any loss or damage arising from their use. The presence of a link to a third-party website does not imply our endorsement of its products or services.

7.8 Errors.

The Company is not responsible for any errors related to bets, including:

When the Website incorrectly indicates relevant coefficients/spreads/handicaps/totals.

When bets are continued to be accepted on closed or suspended markets.

If the Website incorrectly calculates or pays an estimated amount.

Any error that occurs in the random number generator or pay table  used in any game or product.

Incorrect Price (if applicable to the Website): If an obvious error in the price is detected before, during, or after an event, any open bets will remain valid and will be calculated using the revised price by the company. If there is sufficient time before the event starts, the Company will attempt to contact the customer and may, at their discretion, allow for the cancellation of the bet.

Incorrect Calculation/Line/Spread/Handicap/Total (If Applicable to the Website) - Before the start of an event, during a game, or after an event, if a clear error is detected, any active bets will remain valid and will be calculated based on the revised prices determined by the Company. However, there are some exceptions:

If the revised price is below 1/1000th of the original amount, the bet will be canceled.

Any bet that was placed on an account, line, spread, handicap, or total, with the result already known at the time of placement, will be canceled. If enough time remains before the event starts, the Company may attempt to contact the customer and, at their discretion, may allow the bet to be canceled.

Incorrect match time (if applicable to the Website): If the wrong player or team or wrong match time is indicated in the name of the match, all bets will be canceled. Such a decision remains at the discretion of the Company.

In case of an incorrect participant (if it applies to the website), if an incorrect participant has been indicated for any match or event, all bets placed on that participant will be canceled. Bets placed on other participants may also be canceled, at the discretion of the Company.

Late Bets (if applicable to the website) - If, for any reason, a bet was placed on a preliminary event after the start of the match or event inadvertently, the following rules will apply:

If the event and market are included in the game, the bet will remain valid at its revised price at the time it was placed (if the revised price is less than 1/1000 the bet will be canceled). If the outcome of the event is already known at the time the bet was placed, the bet will also be canceled.

If neither the event nor the market is included in the game, but the selected participant or team has received a significant advantage (such as a score or removal of another team), the Website/Company reserves the right to cancel the bet. Any bet with a known outcome, including in-game bets, will also be canceled in this case.

7.9 Other.

The Company actively monitors the traffic coming to and from the Website. It reserves the right, at its sole discretion, to block access if it detects signs of automated or robotic activity.

The Company may restrict access to certain parts of the Website in certain jurisdictions at any time for any reason.

The Company has the right to make changes to the products offered on the Website at any time for any reason.

Occasionally or periodically the entire Website or parts of it may become unavailable due to maintenance work on the Website and/or updates or additions to products.

7.10 Limitation of Liability

The Website/Company assumes no responsibility for any damages, liabilities, or losses that may arise as a result or in connection with the use of the Website, including delays, interruptions, communication failures, misuses, errors, or omissions on the  third part or on the on the part of the user or the Website/Company.

Despite the efforts of the Website/Company to ensure the accuracy of information on the Website, we cannot guarantee the accuracy or completeness of information and materials published on the Website. Our Website may contain typographical errors, inaccuracies, or outdated information, and we have no obligation to update these materials. We provide information and materials on a "as is" basis, without any guarantees, warranties, or conditions. Therefore, to the maximum extent allowed by law, we provide the Website on the understanding that we exclude all representations, warranties, conditions, and other provisions, which, if not for these terms, might be applicable to the Website.

The total amount of obligations of the Website/The Company to you in accordance with or in connection with these Terms and Conditions shall not exceed:

The value of the bets and/or wagers that you have placed through your account in relation to the relevant bet or product that has given rise to the corresponding liability; and

The amount of applicable funds if such funds were misspent by The Company.

Unless otherwise specified in these terms and conditions, the Website/Company is not responsible under the contract for the following events (including but not limited to):
- Lost profits;
- Loss of business;
- Loss of income;
- Missed opportunities;
- Data loss;
- Loss of goodwill;
- Or any special, indirect, or consequential damages.

 

8. INTELLECTUAL PROPERTY RIGHTS

 

The content of all our Websites is protected by international copyright laws and other intellectual property rights. These rights are owned by the Website owner/the Company, its affiliates, or other third-party licensors.

All product and Company trade names, trade marks and logos mentioned on the Website/Websites are trademarks, service marks, or trade names owned by their respective owners. This includes the Website and the Company.

Except in cases where it is necessary to use the product for placing bets or for the licensed and correct use of the Affiliate Program in accordance with the Company's rules, no part of the Website may be reproduced, saved, modified, copied, republished, uploaded, posted, transmitted, or distributed by any means, including any other website, public or private electronic search engine, or service. This includes text, graphics, videos, messages, code, and/or software. No reproduction is permitted without our express written consent.

If you upload materials, information, comments, publications, or other content to our Website ("User Content", “Live chat”), this content will be considered as non-confidential and non-proprietary. The Website/Company has the right to use, copy, distribute, and disclose any user content for any purpose to third parties. The Website also has the right to disclose your identity if any third party claims that the user content you posted on the Website violates their intellectual property or privacy rights. The Website/Company has the right to remove, supplement, or edit any user content that you post.

Any commercial use of the Website or its contents is strictly prohibited.

 

9. OTHER TERMS AND CONDITIONS

 

9.1 These Terms and Conditions, the Privacy Policy, the Cookie Policy, the Affiliate Program, and any other documents explicitly mentioned in these terms, as well as any guidelines or rules posted on the website, constitute the complete agreement between the parties and override any previous agreements regarding their subject matter. By accepting these Terms and Conditions and the other documents mentioned above, you confirm that you do not rely on any statements, representations, guarantees, understandings, promises, or assurances made by anyone (regardless of whether they are a party to this agreement), except those explicitly stated in these documents. This statement does not limit or exclude your liability for fraudulent or intentional misrepresentation.

9.2 Under no circumstances will any delay, inability, or omission in exercising, enforcing, or exercising any rights, powers, privileges, claims, or remedies provided for in these Terms and Conditions or by law be construed as a waiver of those rights, powers, or privileges with respect to the circumstances at hand.

9.3 The rights and remedies provided by these terms are cumulative and, unless otherwise stated in these terms, do not exclude any other rights or remedies that may be available under applicable laws.

9.4 If a court or other relevant authority determines that any part of these terms and conditions is invalid or unenforceable, such invalidity or lack of enforceability will not affect any other parts of these terms that remain valid and enforceable.

9.5 You agree to execute or initiate the execution of all documents, as well as perform or initiate actions in accordance with the terms and conditions of this agreement, as the Website/Company may reasonably require from time to time. This is to ensure that both parties make full use of the rights and benefits transferred or granted under these terms, as well as protect and enforce the terms.

9.6 Nothing in this agreement creates a partnership, joint venture, or principal-agent relationship between the parties. Neither party has the right to bind the other in any way unless expressly provided for in this agreement.

9.7 Website/The Company will not breach these Terms and Conditions, and will not be responsible for delays in fulfilling any of its obligations, if such delays are caused by events or circumstances beyond its reasonable control. This includes (but is not limited to): failures in the telecommunications network; power outages; failures of computer equipment or third-party software; fires; lightning; explosions; floods; severe weather conditions; industrial disputes; lockouts; wars; strikes; terrorist activities; and actions of governments or other competent authorities. In such cases, the execution period will be extended by a period equivalent to the delay or failure.

9.8 The Company may, at its sole discretion, assign, transfer, sublicense, or take any other action in accordance with these terms and conditions, as well as subcontract any of its rights and obligations under these terms to a third party, including any company that is part of the Company FAKEL VENTURES LIMITED group.

9.9 Any notices or comments provided in accordance with these terms and conditions must be written in English and may be delivered by hand, by first-class mail, by registered mail, SMS or by airmail, by email or by fax to:

In the case of the Company, to the address of relevant FAKEL VENTURES LIMITED company as indicated at the beginning of these terms and conditions or on the website.

For notifications sent by the Website or the Company in connection with the customer registration process (including any changes to data that you have provided to the Website), any notification is considered received if it is:
- Delivered in person, upon delivery or
- Sent by first-class mail or registered mail with delivery confirmation, or by registered mail at 9:30 am  GMT on the second working day following the date of dispatch or
- When sent by registered airmail with prepayment, the delivery is expected at 9:30 a.m. (GMT) on the fifth business day after dispatch or
- If sent electronically, it will be delivered at the time of sending or
- If sent by fax or SMS, delivery will occur at the time of transmission by the sender.

9.10 The Applications, Privacy Policy, Cookie Policy and any other documents specifically mentioned in this section as well as any guidelines or provisions posted on our website are an integral part of these Terms and Conditions. They should be considered fully incorporated into this Agreement. In case of any conflict between the main text of these Terms and any of the above-mentioned documents, the main text shall prevail, unless otherwise stated.

 

ADDITIONAL MATERIALS:

 

Age restriction: Only persons aged 18 years and over are allowed to play on this site. To verify your account, we can ask you to provide a valid passport, National Identity Card or other official document that confirms your identity and age.
Gambling is an activity that can be addictive. Please play responsibly and only bet what you can afford to.

 

 

Version 1.0
Dated 26.11.2024

Fakel Ventures Limited